Corporate Office (099) - GSO

Bakery Clerk

Position Location(s) US-TN-Knoxville
Requisition ID
2020-43826
# of Openings
2
Talent Areas
Bakery Department
Postal Code
37919
Position Type
Part-Time

Overview

As a key member of the Bakery department, the Bakery Clerk assists our guests in choosing high quality pastries, breads, pies, and other various specialty items, including cookies and cakes. Bakery Clerks work in a fast paced, multitasked environment.

Position Description

What you will do in a typical day:

  • Guest Service is a priority! Greet guests, answer questions in a friendly manner, proactively assist guests with accurate and timely information, make product/service recommendations and accommodating special requests.
  • Prioritizing department activities while managing interruptions and attending to details to complete tasks within deadlines is a must.
  • Maintain knowledge of products throughout the store, weekly ad items and work across departments to provide and assist guests in finding products & complete meal solutions.
  • Manage and assist in all functions and activities of the Grocery Department by:
    • Helping to manage labor costs and reduce losses due to shrink, damage, and pilferage.
    • Handling a variety of the department’s grocery items, such as dry shelf, frozen, dairy, beer/wine, and specialty drinks throughout the day; answering specific guest requests while maintaining high quality product levels;
    • Managing the inventory and ordering; enforcing and following department practices regarding the receiving, stocking and unloading of product to ensure freshness and quality.
    • Stocking cases and coolers with products; maintaining proper product assortment and follow rotation standards when items are running below acceptable levels.
    • Ability to read, understand and follow planograms, layouts, and schematics of the department for merchandising our curated products.
  • Follow Quality and safety procedures by:
    • Inspecting and storing products to ensure quality, following proper rotation, cleaning, sanitation procedures, operating equipment in a safe and focused manner while tracking date and rotation of products and completing any necessary reports
    • Monitoring temperature of cases, spill overs, ovens and storage areas and report any failures to the Grocery Specialist or Manager on Duty.
    • Following all company guidelines and procedures to include but not limited to safety and sanitation and preparation while cleaning including disassembling, washing, rinsing, and sanitizing all equipment within the work area. Adhere to all local, state, and federal health and civil code regulations
    • Observing all store rules, Company policies and handbook guidelines, shift operating hours at all times as scheduled or assigned by store management.
  • Assist in managing the team by:
    • Properly training the team through TFM systems and on-the-job training to provide excellent guest service in a safe and secure manner, as well as to perform their duties with accuracy, minimizing any exposure to loss
    • Providing counselling, coaching of the team independently and in cooperation with other members of store management.
    • Creating and managing team schedules, ensuring breaks as required and to satisfy business needs
    • Ensuring the retention of team members and minimizing labor costs
    • Maintaining excellent written and verbal communication within the grocery department and store management at all times

 

Working Condition & Physical Requirements

  • Typical motions include repetitive hand and arm movements, repetitive grasping, lifting, bending, reaching and exposure to extreme temperatures (coolers, freezer, outdoors, etc.)
  • Will be required to spend the majority of time on his/her feet and stand or walk without a break for up to 4 hours
  • Responsible for moving or lifting an average of 10-60 pounds with a maximum weight lifted of 80 pounds occasionally
  • Able to work a flexible schedule including nights, overnights, weekends, and holidays as needed
  • Ability to use tools and equipment, including knives, ladders, stepstools, box cutters, pallet jacks, and other heavy machinery

Bonus if you bring:

  • Grocery experience
  • Production Planning Software experience
  • Working knowledge of Microsoft Office

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard race, color, creed, religion, age, sex, gender, sexual orientation, gender identity, pregnancy and related medical conditions, national origin, genetic information, uniformed service, veteran status, disability, or any other basis prohibited by federal or state law.

The statements in this job description are provided to describe the general nature and level of work expected in this role. While these statements include the essential functions of the job, they are not intended to be a complete list of all responsibilities, duties and skills required. As we work as a team, there may be times team members are needed to perform duties outside of their normal responsibilities based on business needs.

 

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